FAQs
🛒 How do I buy an outfit from your online store?
At Sartaj Men Store, we offer a personalized shopping experience tailored to you:
1. Find What You Love: Browse our collection and when you find an outfit you like, simply fill out the product inquiry form located on the product page. Be sure to mention the outfit you're interested in.
2. Get a Quote: Once we receive your inquiry, a member of the Sartaj team will contact you with the price and details.
3. Measurements & Confirmation: We'll guide you through submitting your measurements and confirm all the details with you.
4. Pickup or Delivery: Once your outfit is ready, you can pick it up in-store or choose home delivery—whatever works best for you.
📏 How do you ensure a perfect fit?
Every outfit is either custom made or tailored to your measurements. After you place your order, we’ll reach out to guide you through the measurement process. For step-by-step help, check out our Fitting Guide.
🚚 What is your shipping policy?
* Orders for ready stock are shipped within 7–14 days, and for custom order are shipped within 30-60 days depending on the outfit and design.
* Once shipped, you’ll receive a tracking number via email.
* We ship worldwide from Toronto, Canada using trusted couriers like CANADAPOST/DHL/FEDEX/UPS.
🇨🇦🇺🇸 Do you offer free shipping?
Yes! Enjoy free shipping across Canada and the US on all orders over $499.
🔁 What is your return policy?
We want your experience to be as extraordinary as your outfit. If you're not completely satisfied, we’ll make it right. Visit our Return & Exchange Policy page or contact us directly at
📧 info@sartajmenswear.com
🔐 Is your website secure?
Absolutely. We take your privacy seriously. Our site and payment system are Level 1 PCI Compliant, ensuring your personal and payment information is fully protected.
💬 What's the best way to ask a question?
We're here to help! You can reach us through:
* Email: info@sartajmenswear.com
* Social Media DMs
* Or via the Contact Us form on our website.
💍 How do I order a custom outfit for my wedding?
You deserve something truly special for your big day. Here's how:
1. Book a Design Consultation.
2. We’ll get to know you, your event, and your vision.
3. You’ll receive personalized recommendations and sketches tailored to your style.
To get started, email us at 📧 info@sartajmenswear.com